The Beauty IQ Policies

Cancellation Policy

To ensure respect to our guests and our staff, Beauty IQ Medical Aesthetics and Wellness strictly enforces a 24-hour cancellation policy.

If an appointment is cancelled with less than a 24-hour notice, you will be charged 50% of the service you booked. No-shows will be charged 100% of the scheduled service booked. No exceptions, as we respect your time and want to keep our appointments available and ready for your convenience.

Payment

Payment is due at the time of service. You will be asked to leave a credit card number with a $25.00 processing fee when making your appointment Monday through Friday. Saturday appointments are available by appointment only and require a $100.00 processing fee. The processing fee will be credited to your services, if you book with BIQ Medical Aesthetics and Wellness.

All sales are final and are non refundable, and non transferable .

Gift cards are only valid for one year from the date of purchased and are non refundable and non transferable.

Financing is available through Care Credit. Learn more about this option by calling our office We do not accept insurance plans; however, we are happy to provide you with the information you may need to receive reimbursement from your insurance company. We do not guarantee insurance reimbursement.

Electronic Equipment

To ensure the best experience for you and our other guests, please turn off all cell phones, pagers, and other electronic devices.

Groups

The staff at Beauty IQ Medical Spa welcomes the opportunity to work with groups for any occasion. So we can provide you the best service, we ask that you schedule your event several weeks in advance, and all appointments must be secured with a credit card.

If a group cancellation occurs less than seven days in advance, 20% of service will be charged. Group cancellations made less than 48 hours in advance will be charged 50% of service, and no-shows will be charged 100%.

The Spa may be rented for exclusive events. Please call our Spa Director for details about this and for scheduling of any group events.

Gratuity

Traditionally, 15% to 20% gratuity is customary for spa and salon services.

Beauty IQ Mantra

Beauty IQ Medical Spa has services for everyone, loves everyone and accepts everyone.

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